At One Bark Plaza, we know the importance of adopting a puppy from someone you trust. We understand that when you bring home one of our adorable puppies you want to know that you made the right decision. Therefore, every puppy received from One Bark Plaza comes with our One Bark Promise; from our family to yours.
If within the first year of your puppy’s life they are found to have a congenital or genetic condition which affects the Health of the puppy you purchased from us, you may choose to have your puppy replaced for one of the same breed and of equal or lesser value (less delivery and/or veterinary documents).
If within the 2nd -7th years of your puppy’s life they are found to have a congenital or genetic condition, which adversely affects the health of the pet you purchased from us, we will credit you half of your original puppy purchase towards the purchase of a new puppy (less delivery and/or veterinary documents).
Before your new family member arrives, your puppy has a thorough nose to tail vet check performed by the breeder’s local veterinarian. We will not release a puppy to you until your breeder has provided us with a copy of the vet exam and proof of all vaccination. You will also receive a copy of the exam for you and your Veterinarian.
We value your business. But we want to be very clear…our puppies come first. You must fulfill and/or adhere to all parts of this contract and obligations, as explained herein, or this “HEALTH GUARANTEE” will terminate and become null and void.